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Contact Us / Support:
Tel: +49.221.669 979 922*- (Mo. - Fr. 10am - 6pm CEST)
Fax: +49.221.669 979 759
(*Cost per minute correspond to the tariff of your network provider for a regular international call. Higher fees may be applicable for calls from mobile phones.)
Alternative Online Dispute Resolution according to Art. 14 Abs. 1 Resolution (EU) 524/2013 and Alternative Dispute Regulations 2015:
The European Commission is providing a dedicated platform for Online Disputes for consumer disputes (OD), which can be accessed via http://ec.europa.eu/consumers/odr/. Since we are not obligated to participate in such dispute procedure by law, we hereby inform that we do not attend to such a Dispute Resolution on either compulsory or voluntary basis.
Note: All offers and services on api.picanova.com are exclusively for commercial users or entrepreneurs. § 14 of the German Civil Code (BGB).